Insulation & More Review 2026

For those seeking industrial and commercial insulation materials in the UK, Insulation & More provides a solid option combining quality products with knowledgeable technical assistance. The brand targets trade customers including contractors and engineers, particularly for pipe insulation, trace heating, and bespoke thermal jackets. Their product range and expert support help solve common challenges around fitting and performance in demanding environments.

While customers highlight strong satisfaction with product reliability and support, some note occasional communication delays and a no-return policy on custom items as trade-offs. Readers should balance the benefits of detailed advice and wide product choices against potential waiting times and ordering restrictions. Editor Score: 8.7/10.

Insulation & More is a UK-based specialist supplier focusing on industrial and commercial insulation products alongside trace heating solutions. Their main product categories include pipe and duct insulation, thermal jackets, and aluminium cladding aimed at trade and industrial customers needing reliable thermal management materials.

The brand operates with a mid-market positioning, offering both bespoke and standard options backed by an experienced technical support team. Their business model revolves around serving trade customers with practical advice, product training, and solutions tailored to industrial needs, enhanced by free delivery on UK orders over £250.

Independent feedback through Google Reviews and Trustpilot highlights the good quality of Insulation & More's insulation and trace heating products. Reviewers consistently appreciate the responsive, knowledgeable customer service and competitive pricing, with many noting reliable delivery speed. However, some mention communication gaps during stock shortages or holiday periods and the no-return policy for bespoke products as downsides.

These perspectives point to a brand trusted for product performance and expert advice, while also signaling some areas where shoppers might want to be prepared for delays or ordering constraints with custom items.

This Rockwool pipe insulation with foil facing offers thermal protection and moisture resistance over a 1-meter length, aimed at HVAC and ductwork pipe lagging. It is positioned as a mid-market product with benefits including improved thermal efficiency and condensation protection.

Priced from £5.13 GBP, this product suits industrial HVAC systems and mechanical services needing reliable pipe insulation. Customers report good fit and effective performance. With no notable limitations listed, this product represents a practical choice for those requiring mid-level industrial pipe insulation. See the current product listing for details.

The Insulated Valve Jacket for Screwed Ball Valve Valves (Internal Use) is designed to reduce heat loss while providing reliable thermal protection for screwed ball valves in commercial, industrial, and domestic pipe systems. Made to fit securely around the valve, it helps improve energy efficiency, lowers exposed surface temperatures for enhanced safety, and can be removed easily when maintenance is required.

Each jacket features 50 mm of high-performance insulation suitable for operating temperatures between 10°C and 100°C, along with durable outer material options such as silicone-coated fibreglass, silver foil cloth, or polyurethane-coated nylon. Fire-retardant fastening straps and Nomex pull cords provide a secure fit, while custom sizing ensures optimal insulation performance across a wide range of valve sizes.

eIsogenapak Fixing Tape is a specialized adhesive tape used to securely fix insulation jackets and cladding materials. Its strong adhesion is designed especially for Isogenopak insulation systems, making it a practical choice in industrial insulation installations.

Sold for £5.90 GBP, this tape suits professionals needing dependable fastening solutions in industrial settings. Though customer feedback on this product is limited, it serves as a useful accessory to support long-lasting and stable insulation applications. Check the product page for purchase options.

Insulation & More stands out with a strong range of high-quality insulation and trace heating products supported by expert technical help and practical training. They provide bespoke and standard options, fast UK delivery, and free shipping over £250. This combination is valuable for trade customers needing technical guidance and reliable materials tailored to industrial use.

On the downside, some customers report occasional delays in communication during stock shortages and holiday periods. The no-return policy on custom products is an important consideration for those needing flexibility. Prospective buyers should weigh these trade-offs alongside competitive pricing and product quality.

Customer comments consistently praise the knowledgeable and helpful customer support team, often noting clear technical advice on product selection and installation. Delivery is frequently described as prompt and reliable for standard stock items, with products matching descriptions and arriving well packaged.

However, some customers express frustration regarding communication gaps during stock shortages or holiday periods, and the non-returnable policy on bespoke goods is also a common note. One shared experience mentions a company representative providing options during stock shortages, reflecting a generally proactive service approach despite occasional delays.

This brand suits commercial contractors, engineers, industrial maintenance teams, and HVAC specialists who require assured product quality coupled with expert technical support. Businesses needing bespoke or standard thermal insulation and trace heating solutions with reliable UK delivery will find Insulation & More meets these needs well.

It is less suitable for general consumers who demand instant stock notifications or buyers seeking fully refundable custom insulation products. Non-UK customers may also find the focus primarily UK-centric. Comparing alternatives may be wise for those needing rapid availability or more flexible returns.

Insulation & More is operated by Hill Grwp Ltd and holds reputable credentials such as Constructionline Gold membership and SSIP health & safety assessment. The company displays transparency with product details, trade account policies, and actively responds to all negative reviews on Trustpilot, where it maintains a 4.5/5 rating from over 360 reviews.

Potential customers should note some red flags include communication delays during peak periods and the non-returnable status of bespoke products. Overall, the brand presents a trustworthy profile with solid customer engagement and verified quality, but shoppers should be mindful of lead times and order policies.

Competitive pricing, including discount offers up to 27% on selected products and a 5% first-time buyer code, positions Insulation & More as a mid-market supplier with good value for trade customers. Its product range, including bespoke options with expert advice, adds practical appeal for professional buyers focused on quality.

Shoppers should weigh the advantages of specialist support and product reliability against the occasional drawbacks of delayed communication and strict no-return policies on custom orders. This brand is most worthwhile for those prioritizing technical guidance and tailored solutions over instant availability or flexible returns.

Insulation & More offers free UK shipping for orders over £250 excluding VAT, with customers generally reporting reliable and timely delivery. However, communication about delays may lag during busy holiday periods, so buyers should remain patient when ordering custom or large-quantity products.

Custom-made products are non-returnable, making it important for buyers to confirm specifications before purchase. Standard product return policies are not detailed in available information, so it is advisable to check current return terms directly before placing orders to avoid surprises.

For any questions related to orders, billing, delivery updates, returns, or product advice, contacting Insulation & More's knowledgeable UK-based support team is recommended. When reaching out, it helps to have your order number, payment confirmation, or product details handy for faster assistance.

• Email: [email protected]
• Phone: +441792209987
• Address: Insulation & More, Unit 4, Westfield Industrial Estate, Waunarlwydd, Swansea, United Kingdom
• Facebook: Insulation More
• Instagram: @insulation_more
• YouTube: @insulation_more
• Twitter: @insulation-more
• Pinterest: insulation-more

Email is generally useful for detailed questions and order issues, while phone contact may provide quicker responses. Social media channels offer additional support options and updates. Being prepared with relevant order or product information helps ensure smooth communication.

The best place to buy Insulation & More products is directly from the official brand website, which offers a broad product range including bespoke options. Purchasing this way helps ensure access to the latest catalog, clear pricing, trade accounts, and reliable customer support for order management and after-sales assistance.

Before ordering, customers should check product specifications, current prices, and shipping terms including free delivery on qualifying orders over £250 ex VAT. First-time buyers can also use the code FIRSTFIVE for a discount. Start your purchase journey via the official brand website for the most straightforward and transparent experience.